36, Dr. Bashir Ahmed Delvi Street, Bangalore Town, Karachi, Pakistan 0092 21 34150504 hiring@dmkhr.com
Customer retention specialist
Category: Sales & Business Development
Career Level: Experienced
Number of Vacancies: 10
Required Qualification: BS (In relevant Field), Under Graduate
Required Certification:
Required Experience (years): 1
Salary Per Month:   Negotiable  
Allowances Offered:
Required Gender: Male
Last Date: 19-Jun-2023
Location: Karachi, Pakistan
Job Description:
  •  Communicating with customers and support staff
  •  Collecting data about customer service trends
  •  Recording and responding to customer complaints
  •  Developing strategies to retain customers
 Measuring key performance metrics related to churn and retention efforts
Regardless of the industry, customer retention specialists leverage different tactics to provide a better customer experience, increase brand loyalty, and drive sales. Tracking customer data, setting up communication calendars, automating responses to inquiries, and managing loyalty and education programs are just a few customer retention tactics businesses use to delight and engage their customers.
Job Specification:

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